General Manager 2 - Multi-Service
Sodexo, leader in quality of life services has an immediate opening for a General Manager 2 - Multi-Service at Penn State Health Lancaster Medical Center opening in late summer. This position will have oversight of Food Services, Linen &a; Laundry, Vending and Environmental Services.
This is a five story, 129 private bed facility with 341,000 cleanable square feet including Labor &a; Delivery, Medical/Surgical, General Surgery, Cardiac Surgery/Cath Lab, Emergency Dept. 0perating Rooms and Physicians Offices (Medical Office Building).
Lancaster Medical Center is a Non-union full service account (all employees on Sodexo payroll), which will be utilizing Sodexo&s;s At Your Request patient meal delivery system (AYR).
The strategic leader that we are looking for will manage the day to day operation of this unit with a Management Team of 5, 42 EVS FTE&s;s and 30 Food Service FTE&s;s. The ability to manage each service and lead satisfaction in every area will be key.
Is this opportunity right for you?
At Sodexo, you will find the ingredients for a great career. With benefits including schedules that encourage work-life balance and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry.
As our Multi-Service General Manager your responsibilities will include:
- overseeing the daily operations for Retail Food Service, At Your Request (AYR) patient meal service, Environmental Services and Catering;
- achieving company and client financial targets and goals;
- managing and developing a team of front-line staff and 7 managers/RD&s;s;
- working to achieve continuous improvement in satisfaction;
- meeting or exceeding Sodexo standards of operations
- managing multiple priorities, demonstrating professional communication skills and a passion for a high level of customer service
The ideal candidate:
- has a work history demonstrating strong leadership skills and the ability to work collaboratively;
- has solid food service and environmental service experience;
- has the ability to develop and maintain strong client relationship;
- has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
- can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed.
- Employees in Healthcare and Seniors are required to be fully vaccinated as a term and condition of employment at Sodexo no later than February 28, 2022, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal.
- After February 28, you must be fully vaccinated before you can start work. Fully vaccinated by February 28 means:
- Obtain the first dose of a two-dose vaccine no later than January 27, 2022; and the second dose no later than February 28, 2022; or
- Obtain one dose of a single-dose vaccine no later than January 27, 2022
Working for Sodexo:
How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.
We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance every day.
Apply Now!
Are you ready to start your Sodexo career? Apply now!
Not the job for you?
At Sodexo, we offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. See more Food Service Management jobs here.
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Position
Summary:
Functions as the leader for multiple core services, in a single account and/or multiple locations within the same contract. Single point of contact and/or client liaison in support of business that in total is between $5 and $10 million in managed volume.
Key Duties
- Monitors operations by planned and unplanned visits to each operating account of the system to plan projects, implement new processes, client interactions, and new technology to ensure sufficient resources.
- Develops business plan and budget w/each account GM that supports the System and District goals - Reviews and analyzes financial statements and data and other financial information to ensure attainment of financial goals for both the client and Sodexo.
- Central Point of Contact for Client Liaison promoting a solid business partnership - assists in contract negotiations for the system.
- Maintains Quality &a; Company Standards - reviews and maintains reports to ensure compliance with federal, state, and local regulations and Sodexo / System Client(s) policies and procedures.
- Responsible for system succession planning/employee development/diversity initiatives/training/constructive counseling. Promotes and supports workplace diversity initiatives.
- Provides strategic leadership to the respective units within the system to maintain client satisfaction and retention
Qualifications &a; Requirements:
Basic Education Requirement - Bachelor's Degree or equivalent experience
Basic Management Experience - 5 years
Basic Functional Experience - 5 years
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Salary: $29.52 - $53.81Estimated Salary: $20 to $28 per hour based on qualifications.
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